Battle-Tested Experts for Your Success

Exit Games Professional Services and support team is a battle-proven collective of online game development solutioneers:

  • Server-side developers
  • Client-side developers
  • IT-architects
  • Operations and hosting experts
  • Online games concept designer
  • Agile Project managers

Supporting our clients in the best possible way and during all phases of their application life-cycle is one key criteria for our success.

Exit Games Development Services

The Experts for the Server-Side of the Game

Exit Games' Development Services team has the experienced experts to support you in many ways…

Ad-hoc Support

Just need help on a specific problem? On-site? Ok, let us check together to solve the issue.

Concept Review

You have a great online gaming concept, but are unsure about the implications on the server-side? Let our addicted game producers review your concepts to identify potential issues our to get feedback on how to best improve the game design.

Custom Features

You miss just some features in Neutron's Core Platform? Let us know what you need and we will develop and add these features after your specifications with our Game Server SDK. And we will be fast doing so.

Code Review

You want to develop the server with Neutron's Game Server SDK yourself? No problem, but if you need experts for server code, we are happy to review your code e.g. regards scalability.

Load Testing

You are about finalizing your server-side code with our Game Server SDK? How about let us do load testing to find out if optimization is needed.

Server-side Projects

You are great client developers, but now want to do an online game project? Exit Games has plenty of experience with such projects, so let us do the server-side. We will set-up a project team and work closely with you through all phases of the game's life cycle.

What we typically do:

  • Project management: overall coordination, agile management, backlog and roadmap tracking, version control
  • Concept phase: improvement of online features, avoidance of road-blockers
  • IT architecture: online system architecture definition
  • Development (server, integration, admin interfaces): development of basic server framework used then by your team
  • Quality assurance: (automated) testing of server functionality
  • Release management: release planning and hardware scaling
  • Operations (maintenance, patches, fixes): service operations for QoS and availability

Exit Games Support Philosophy

We Help to Make Your Games a Success

Providing the best available support is not only our philosophy, it is in our own vital interest. Why?

Because:

  • Our goal is to build long-term relationships which works only with satisfied customers
  • Our licence fees are based on the actual launch date of your games, therefore the faster your game launches, the earlier we get some money
  • Our business models are based on the success of your games, therefore the better your games perform the better for us as well

Support Programs

Get Help on All Channels

Email Support

Email Support is included in all of our commercial licence options. Your mails will be answered within 24h, but usually much faster.

Skype Chat and Phone Support

You can reach our support team via Skype between 10am - 6pm CET in case you need any help. Availability depends on the team's workload, but you can also choose a support contract with guaranteed availability.

Optional Support Contracts

In case you need guaranteed phone and skype support we offer custom agreements that fit to your specific reuirements.

As Exit Games runs an office in the United States (Portland) we can provide support during US office hours as well.